Having a concise, clear image that you project to your clients and customers is important in today's market. More and more people are leaving the job market and creating their own business, whether by choice or necessity, so the competition continues to expand. Therefore it is increasingly important to stand out among your competition. You want your business to be memorable!
Customers remember images and feelings that are evoked more than just a name on a business card. What type of feeling do you want your business to evoke in your customers / clients? How do you want to be remembered? Do you want to be the first one your customer thinks about over your competition? Of course you do. But what do you want to be remembered for?
?Your excellent customer service?
?Your winning smile?
How are you different from your competition? What makes your business special? Ask yourself these questions and then look at the answers. Maybe you are already projecting a particular image. It is cohesive, or is it sloppy? Do you even have an image? Do you have a brand name? Do you have any sort of identity?
What about your services? Does each one have a different look, feel and image, or does it tie into the image of your business? Can you look at your services and see the brand name, image or theme running through each description? Choosing to use the same logo on all your materials, sticking with a consistent color theme and playing off a specific theme is part of branding.
For example, a recent episode of Taking Care of Business on TLC television highlighted a company that custom designed baby gift baskets. Their logo, color scheme and theme were brought together to expand their image. The professional business mentors assisted the owner with creating press releases and media kits for his baby company that were done like birth announcements. This created visual interest, continued the theme of the company and along with the logo and color consistency, the branding was top notch. As a result, he had several articles written about his business in key magazines that target his specific market.
What about your company? Does your image reflect your product? Do your customers recognize you by your business name or a product name? Are you consistent with your marketing message? These are ALL important questions whether you are starting a business or looking to expand your existing business. So, ask the questions, listen to the answers and create a plan for branding your business!
© 2005 Jodie Foster
Jodie Foster is a managing partner in Baraka Bay, a visionary business and organization development consultancy. They offer unique knowledge, techniques, and expertise to provide solutions, services and products for businesses, organizations and individuals. BarakaBay.com
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